I would suggest you use another flash drive or download the Cleanup Utility from the link below. Now, I'm back to True Image 2020 and using the updated flash drive. I did reported problem to Acronis Community Forum and Support, they added three free months to my account. Lucky I saved all my True Image updates (builds) in my downloads (File Explorer), I were able to go back to True Image 2019 and was able to use the flash drive again. I quickly figured out True Image 2019 updated to 2020 on all three computer which cause the problem. Surprisingly, flash drive work on my other two computers but one day later, flash drive didn't work on any of my three computers furthermore, flash drive didn't even let me boot into True Image 2019 recovering media. I was able to see True Image 2019 recovery media( flash drive) in Dell Preboot menu ( F12 key), select it and then booting right into the recovery screen but wasn't able to move cursor. I was able to use the disc but wasn't able to use the flash drive. I know this because it basically happen to me. You should have seen the Acronis True Image media (flash drive) in Dell Preboot Menu (F12 key)….Īnyway, I suspect Acronis True Image software did an update on the computer, causing the problem. Microsoft issues a new Windows 10 version roughly every 6 months, so chances are that even if I did ever want to wipe my system, the OS, and drivers in that image would be so outdated by then that it would be easier to just start with a fresh install of whatever Windows version was current at that point. On a side note, while I too have made images of systems before I use them, these days I doubt I’d ever go back to them. Worst case, there’s a free version of Reflect that you could use to make the image. I’m not sure how to tell TrueImage to build from a newer a WinPE version though because I greatly prefer Macrium Reflect for imaging. If your TrueImage environment is built on an older version, that might explain the mouse. And it will probably also need to be built using a recent version of Windows PE 10 as its baseline in order to have the necessary support for your new system’s hardware. The Latitude 5400 would require UEFI booting, which means your USB device would need to be formatted in FAT32 rather than NTFS to be bootable in UEFI mode.

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